Shipping & Delivery
OurSouq delivers products to customers in the UAE through available delivery services.
Delivery Information
Estimated delivery times may vary depending on:
- Delivery location
- Product availability
- Order confirmation
- Courier availability
- Weekends and public holidays
The estimated delivery timeframe for an individual product or order will be communicated where applicable.
Product Availability
Only products confirmed as available for purchase should be ordered.
If an item becomes unavailable after an order is placed, OurSouq will contact the customer to discuss the available options.
Delivery Charges
Applicable delivery charges, if any, will be communicated before order completion.
Store Collection
Where available, customers may be able to collect eligible orders from the OurSouq showroom/store after receiving confirmation that the order is ready.
Brand Names, Trademarks & Product Identification
OurSouq is an independent retailer and wholesaler.
Unless specifically stated otherwise, OurSouq is not an authorized distributor, official representative, exclusive dealer or agent of the manufacturers or brands displayed on this website.
Brand names, logos, trademarks, product names and manufacturer references belong to their respective owners.
Such names and references are used solely to identify and describe products offered for sale.
OurSouq does not claim ownership of third-party trademarks and does not imply sponsorship, endorsement, authorization or partnership unless expressly stated.